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skilling today: unleash untapped
talent in your workforce.

A #SmartTalkHR webinar with Lindsay Witcher and Michelle Gouldsberry

As an HR professional, the imperative to reskill and upskill your workforce is likely one of the many priorities you juggle every day. Automation and the massive disruptions brought on by the global pandemic have only exacerbated the urgent need for organizations and employees to adopt effective skilling initiatives. According to data from McKinsey, 87% of executives said their organizations are currently experiencing skill gaps or expect them to emerge within a few years.

During this webinar, find out how leading HR executives are tackling reskilling and upskilling and hear about what the future of learning looks like from the head of the World Bank's Open Learning Campus initiative. Randstad RiseSmart’s Lindsay Witcher, vice president of global practice strategy, and Michelle Gouldsberry, content marketing manager, will also share high-level survey findings from our comprehensive report, ‘Skilling Today.’ The global report uncovers key trends, gaps and opportunities from companies and individuals that engaged in skilling in 2020.

Webinar panelists will include:

  • Sheila Jagannathan, Head of the Open Learning Campus, World Bank
  • Kristen Robinson, Chief People Officer, Splunk
  • Nicole Coletta, Director, Talent Intelligence & Insights, Accenture

Watch this on-demand webinar to learn:

  • best practices to address talent scarcity, boost employee engagement and drive long-term workforce agility with an impactful skilling strategy
  • how leading HR professionals measure the effectiveness of their learning initiatives and how this is expected to evolve moving forward
  • steps your organization can take to create a more inclusive workforce through democratized skilling
  • top in-demand skills employers and employees are interested in learning or refining

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The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

featured speakers


Sheila Jagannathan, Head of the Open Learning Campus, World Bank

Sheila Jagannathan is the Head of the Open Learning Campus at the World Bank in Washington DC. She serves as the organization’s focal point on digital learning and issues at the intersection of technology use and education in emerging countries. She is an internationally recognized thought leader, advisor, author and a forward-thinking senior education leader with over 35 years of experience in leading capacity building, knowledge management, data, social learning and transformation change across public and private organizations.


Kristen Robinson, Chief People Officer, Splunk

Kristen Robinson is Chief People Officer at Splunk, bringing her passion for leading disruptive companies to a strong future with people as the foundation. Kristen has held numerous roles in dynamic, high-growth technology companies including Pandora Media, Yahoo, Agilent Technologies and Hewlett-Packard. Her unique cross-functional experience in finance, marketing and new venture management, in addition to human resources, has led to her philosophy that culture and talent are critical for generating lasting business success. Kristen earned her MBA from Northwestern University and has a B.S. in accounting from Boston College.


Nicole Coletta, Director, Talent Intelligence & Insights, Accenture

Nicole leads Accenture’s Talent Intelligence organization where she is focused on the global implementation of Specialization at Scale, and the predictive analytics of Next Horizon Skills. Nicole is bringing innovation to competency management by combining big data and advanced analytics together to measure people’s skills while predicting which skills will be in demand in the future. These innovations enable the data-driven insights that are needed to make more strategic talent decisions for 500,000+ people in 120 countries across Accenture. Nicole came from Accenture’s Management Consulting practice, where she led Talent Organization work for our clients.


Lindsay Witcher, VP of Global Practice Strategy & Solutions, Randstad RiseSmart

As a member of RiseSmart's leadership team, Lindsay guides the development of solutions that empower talent leaders to successfully manage mobility within their organizations. She focuses on creating customer-centric solutions and innovations that solve for complex talent challenges and create optimal employee and alumni experiences.


Michelle Gouldsberry, Content Marketing Manager, Randstad RiseSmart

Michelle Gouldsberry is the content marketing manager at Randstad RiseSmart, where she is responsible for content strategy, thought leadership and sales enablement materials. She has over 20 years of experience in marketing and writing for the HR services, financial services, pharmaceutical and tech industries.

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